Skip to main content
All CollectionsAdCreative.ai FAQs
Why is it taking time for my creatives to be generated?
Why is it taking time for my creatives to be generated?

An explanation on why it is taking a while to generate creatives.

Anna avatar
Written by Anna
Updated over a month ago

AdCreative.ai is built to produce high-quality, data-backed creatives. This process involves handling large amounts of data and using significant server power to generate high-resolution images.

As a result, users may experience longer wait times during high-traffic periods, especially when multiple creatives are being generated simultaneously.

If you encounter the message "Your ad creative is being generated", this means your request is in the queue, and the system is actively working on your creative. Although delays may occasionally occur, rest assured that each request is processed with the same high level of precision and quality.

Continuous Improvements for Faster Results

The AdCreative.ai team is consistently working on optimizing our infrastructure to speed up rendering times. These improvements aim to enhance the user experience without compromising the quality of the generated creatives.


We are here!🥷

If you have any concerns or need assistance during this process, our dedicated customer success team is readily available to help.

Did this answer your question?