Skip to main content
All CollectionsTroubleshooting & Support
Error: "Failed to invoke 'render' because the user is unauthorized"
Error: "Failed to invoke 'render' because the user is unauthorized"

A guide on how to resolve the Error: "Authentication: Unauthorized"

Anna avatar
Written by Anna
Updated over 2 months ago

If you're seeing the error message "Authentication: Unauthorized" while rendering, don't worry—here's what to do:

  1. Refresh the page – Once you refresh, you'll automatically become authorized again, and the render will resume from where it left off.

Why does this happen?

This error usually occurs if the application has been left open for an extended period without any activity. To protect your account and prevent unauthorized actions, the app assumes you’re away and temporarily halts rendering.

By simply refreshing the page, you'll regain access and can continue without any issues!

If you continue experiencing problems, feel free to contact our support team for further assistance.

Did this answer your question?